Privacy Policy

Last Updated: August 3, 2022

Description

This Privacy Policy shall describe how Rock Garden, Inc. (“Rock Garden”) collects, uses, and shares information about you and applies to your use of mint.rockgarden.io (hereinafter the “Site”), and all content and services that Rock Garden owns, controls, and makes available. By using the Site and Rock Garden’s services, you agree to Rock Garden’s Terms of Service and other terms as described by this Privacy Policy. If you do not agree with this Privacy Policy, you shall discontinue use of the Site and Rock Garden’s services. This Privacy Policy is fully incorporated into Rock Garden’s Terms and Service, and therefore governs your use of the Site and Rock Garden’s services. By using the Site and Rock Garden’s services, you do hereby accept this Privacy Policy.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy Policies of other websites
  • Changes to our privacy policy
  • How to contact us

DATA AND PERSONAL INFORMATION THAT WE COLLECT AND HOW IT IS COLLECTED

Our company may collect the following data:

  • Personal identification information/Membership Data (Name, email address)
  • Financial Data (credit card/billing information)
  • Demographic Information (IP address, referring website information, internet browser used, zip code and/or other data regarding search history, browsing history, registration and user history)
  • Device Information (web browser, IP address, time zone, cookies)

Your username and email address are considered confidential. However, all information you provide to us may be shared with other third parties as necessary to comply with applicable law or to cooperate with law enforcement and the court system. Information we may collect from you during the sign up process requires that you provide us with certain information which may include Membership Data, Financial Data along with Demographic Information.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We may use information about you, including your personal information, for any purposes consistent with the statements under this Privacy Policy or as is permissible under applicable law, including, but not limited to:

  • Managing the Site and our services;
  • Processing and facilitating your transactions;
  • Responding to inquiries and requests;
  • Sending you notices, updates, changes to policy information, and support and administrative messages;
  • Preventing fraud, breach of our policies and terms, and harm;
  • Monitoring usage and activity; and
  • Improving the Site and our services.
  • We may also share your information with any third parties in order to fulfill any products or services that you purchase from the Site, and for any purpose consistent with this Privacy Policy or as permissible under applicable law, including, but not limited to:
  • Complying with the law, and where required, in response to lawful requests by public authorities, including to meet law enforcement requirements;
  • Protecting the rights, property, and security of Rock Garden, its services, or any third party;
  • In connection with any proposed merger, purchase, sale, or any other type of business acquisition or combination of all or any portion of our assets, or transfer of all or a portion of Rock Garden to another company;
  • For purposes disclosed to you when you provide Rock Garden with personal information; and
  • With your consent or at your discretion. We collect Device Information using the following technologies: • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including but not limited to credit card numbers and PayPal accounts), email address, and phone number. We refer to this information as "Order Information". When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION AND DATA?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • To improve the information that the Site provides to its customers regarding products which are being sold.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use the information collected for marketing and advertising purposes.

STORING AND SHARING YOUR DATA AND PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

MARKETING AND BEHAVIORAL ADVERTISING

We would like to send you information about our products and services that we think you might like. You have the right to stop us from contacting you for marketing purposes or sharing your information for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at: hello@rockgardin.io

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at http://www.networkadvertising.org/understandingonline-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Rock Garden would like to make sure you are fully aware of all of your data protection rights. Every User is entitled to the following:

The right to access – You have the right to request Rock Garden for copies of your personal data. We may charge a small fee for this service.

The right to rectification – You have the right to request that Rock Garden corrects any information that you believe is inaccurate. You also have the right to request Rock Garden to complete information that you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Rock Garden restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Rock Garden’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Rock Garden transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to complain to a supervisory authority – You can complain about our processing of your personal data.

The right to withdraw consent – To the extent that the legal basis of our processing of your personal data is consent, you have the right to withdraw that consent.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: hello@rockgardin.io

These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-dataprotection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

WHAT ARE COOKIES?

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit: http://www.allaboutcookies.org

HOW DO WE USE COOKIES?

Rock Garden uses cookies in a range of ways to improve your experience on the Site including:

  • Authentication
  • Keeping you signed in
  • Shopping cart
  • Personalization
  • Security
  • Advertising
  • Analysis
  • Understanding how you use our website

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies. Rock Garden uses the following types:

  • Functionality – Rock Garden uses these cookies so that we recognize you on our website and remember certain previously selected preferences that you’ve made. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used.
  • Advertising – Rock Garden uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. Rock Garden sometimes shares some limited aspect of this data with third parties for advertising purposes.

Rock Garden may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES

You can set your browser to not accept cookies, and the above mentioned website will tell you how to remove cookies from your browser. Please be advised that in a few cases, some of our Site features may not function as a result of disabling cookies.

PRIVACY POLICIES OF THIRD PARTY WEBSITES

We may link to third party sites or services that we do not control. If you click on one of those links, you will be taken to websites that we do not control. This Privacy Policy does not apply to the privacy practices or policies of those websites. You are advised to read the privacy policies of those websites carefully. We are in no way responsible for third party websites or services.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All transactions on our systems are encrypted using SSL (“Secure Sockets Layers”) certificates.

DO NOT TRACK

Do Not Track ("DNT") is a privacy preference that users can set in their web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. This Site does not support the DNT browser setting. As such, please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

CALIFORNIA PRIVACY RIGHTS

If you live in California and are using our Site, you can request a list of the personal information that is collected and the information that has been shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.

To exercise your rights, you can email us with the information provided below. Mention in any email that you are making a “California Shine the Light” inquiry. We will use our best efforts to respond within 30 days.

PRIVACY RIGHTS

If you are a UK or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a UK or European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you become a customer of the Site, we will maintain your data and information for our records unless and until you ask us to delete this information.

CHANGES

We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy. Your continued use of the Site and Rock Garden’s services indicates your consent to the Privacy Policy then posted. If the changes are material, Rock Garden may provide you additional notice of the changes to your e-mail address.

MINORS

The Site and Rock Garden’s services are meant solely for adults aged 18 and older. Rock Garden does not knowingly collect personally identifiable information from minors under 18. If you are a parent or legal guardian and think your minor under 18 has given Rock Garden information, please contact us with the information provided below. Mention in any email that you are making a “COPPA Information Request.”

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@rockgardin.io